top of page

Complaints Policy

Goldfinch Business Finance Limited (An Appointed Representative of EFT Finance Limited which is authorised and regulated by the Financial Conduct Authority, Registration 667290) aims to provide the best levels of customer care.

 

Should you experience any service or product that does not meet your satisfaction, or you require a copy of our formal complaints policy please contact us in the first instance at:

 

Email: sales@goldfinchbf.co.uk

 

Post: Owl Barn Stone Corner, Ebony Road, Tenterden, Kent, England, TN30 7JG.

 

Phone: 020 3037 8577

EFT Finance

Goldfinch Business Finance Limited is an appointed representative of EFT Finance Limited which is authorised and regulated by the Financial Conduct Authority (FRN 667290)

Goldfinch Business Finance Limited is a broker not a lender.

​© Goldfinch Business Finance Limited 2025

Goldfinch Business Finance is a limited company registered in England and Wales.

Registered number: 15672830

Registered office: Owl Barn Stone Corner, Ebony Road, Tenterden, Kent, England, TN30 7JG

Commission Disclosure Notice:

We do not charge our customers a fee for our services. We receive a commission from the funders that we introduce our customers to. The commission paid to Goldfinch Business Finance Limited is included in every quote we provide. If you enter into an agreement introduced by Goldfinch Business Finance Limited you will be provided with the amount of commission that we earn on that agreement and how it was calculated.  Our goal is to arrange the most suitable and attractive finance for our customers with the most suitable funder, to help our customers grow their business.

bottom of page